| We focus on maximizing integrated results for our clients. Why? Because it works. What we mean by integrated is that we take a broad view of the issues at hand and assess the impact to the whole organization. A great sales and marketing effort, for example, needs to be balanced with the appropriate production, program or service delivery system. |
| An integrated approach works in increased satisfaction and loyalty of employees and customers, reduced costs, increased revenues, enhanced morale and higher productivity. |
| Here's a few actual examples of measurable outcomes with our clients that show what you can have for your organization: |
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Improvement in response time to customer requests: 100% |
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Increased customer retention of 10 - 15% |
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Sales increased 15 - 35% - mature companies |
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Sales increased as much as 400% - small and newer companies |
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Bad debt reduced 10-20% |
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Productivity increased 40-60% |
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Costs reduced 10-25% and. |
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Savings in the $millions |
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"Retiring" ineffective Board members - while keeping them as contributors |
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Creation of a $1 million endowment |
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