CALL CENTER REORGANIZATION AND SALES
FUNCTION CONSOLIDATION
Objective:
Consolidate a single-product, in-bound sales function into a centralized services sales center.
Outcomes Include:
•
All sales activities managed by one organization
•
Consistency in sales reporting
•
Cross training of sales associates to other business lines
•
Increased sales volume
Service Areas We Support Through Our Partners
Our Strategic Partners work with us to provide you with resources in areas that we do not otherwise service. These include:
• Information Technology
• Turnarounds
• Financial Management
• Human Resources
• Training and Development
Services
• Strategic Planning
• Project Management
• International Trade
• Operations Management
• Business Development
• Non-Profit
Results
• Service Results
• Proposal Management
• Operational Improvement - I
• Operational Improvement - II
• Feasibility Study and Operational Improvement Project
• Feasibility Study of Five Production Departments and Operational Improvement Project
• Operation Support System (OSS) Project Deployment
• Call Center Reorganization and Sales Function Consolidation
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